About

The people behind your return.

Preparing taxes since 2012, with customer service at the heart of everything we do.

Xiondra Williams, founder of Top Notch Tax Pros

Credentials

  • Tax professional since 2012
  • IRS Preparer Tax Identification Number (PTIN) holder
  • Authorized IRS e-file provider
  • 15+ years leading customer service teams
  • Individual, self-employed and multi-state returns

Hi, I'm Xiondra Williams.

I've prepared tax returns since 2012, and I've spent more than 15 years in customer service, including years leading support teams. Top Notch Tax Pros is where those two worlds meet: accurate returns, delivered with the kind of care people remember.

I built Top Notch Tax Pros around a simple idea: filing your taxes should not feel like a test you might fail. Most people don't need a lecture about the tax code. They need someone who will look at their actual situation, ask the right questions, catch what they missed, and explain the result in plain English.

Because everything happens online, there's no waiting room and no time off work. You upload your documents when it's convenient, our team prepares and double-checks your return, and you review and sign from your phone or laptop. Every client has an assigned preparer and a team that answers.

We work with first-time filers, families claiming dependents, gig and contract workers, landlords and small business owners. We also help with the harder situations people are often embarrassed to ask about: unfiled prior years, refund offsets, IRS letters and identity theft. No judgment, ever.

"You should never have to wonder what's happening with your return. That's why every client gets a secure portal, plain-language updates, and a team that actually answers."